Practice Description: We're a busy, established office with loyal and wonderful patients who are neighbors and friends. We value teamwork and dedication, with the goal of giving our patients the best experience possible. Things here are fast-paced and fun. Our front desk position is the face of the practice, the person who first connects with the patients upon arrival, and we are looking for candidates who understand and agree with the importance of this role in making our patients feel cared for and keeping them coming back.
Job Description: Front desk hygiene coordinator role. Greet and check-in patients. Confirm insurance and contact information. Answer phones and texts. Perform new patient intake according to scripted protocol, and set up new patient files. Manage new patient gifting. Schedule appointments, confirm appointments, confirm insurance eligibility, keep a waitlist, and fill holes. Check out patients and collect copays. Manage daily mail. Prepare daily deposit.
Pay Range: $21.00 - $27.00 depending on experience and interpersonal qualities
401K: Yes, and matching
Medical/Dental Insurance: Yes
Paid Time Off: 3 weeks paid time off, 2 of which is vacation, 1 of which is paid sick time
Number of Dentists: 1
Number of Registered Dental Hygienists: 3
Number of Assistants: 2
Number of Front Office Staff: 2
Number of Sterilization Techs: 1
Work Schedule: Mondays to Thursdays, 7:30 am to 5:00 pm, and select Fridays by special appointment
Years Experience Required: 1
Required Skills: Ability to project a welcoming, positive, happy, compassionate, kind, caring, and patient attitude at all times, both with patients and with other team members. Professional demeanor at all times. Excellent memory is required to keep track of patient questions and ensure that all calls/texts are promptly returned. Prior hygiene coordinator experiences are a very big plus, but we are willing to train. Knowledge of Dentrix is a very big plus.
About Dental Professionals
There are many ways to work with us!
Full-time Flexible: You can qualify as our full-time employee, and we’ll provide you with a competitive pay and benefits package! YOU DECIDE YOUR SCHEDULE. Work when YOU want and as much as you want. You can have the flexibility to work around YOUR life rather than trying to fit in life around your work schedule.
Per Diem: Pick up an occasional shift whenever it fits your schedule, while you’re between jobs, or during an office closure.
Temp to Hire: Work per diem jobs while seeking a full-time position, sometimes as a working interview with a potential employer.
Direct Hire: We can help you find your next dream job with a new office!