Dental Scheduling/Treatment Coordinator
Practice Description: Our team is comprised of 12 dental professionals that take pride in our profession, as well as our individual contribution to our team. We work together to serve our patients, who we consider like close friends or family. Our vision states “We are a legacy practice built on relationships”, and that is our goal. This practice was originally started by our dentist's father-in-law in 1968, and was transitioned to Dr. in 2005; we consider it an honor and important responsibility to treat the families of Twin Lakes and Federal Way in the same excellent manner they have become accustomed to over the past 50 years.
At our practice, we strongly value staying up-to-date with continuing education in our ever-changing field of dentistry. We also desire to use the best technology to deliver excellent care to our patients. However, the highest priority to our team is the opportunity to form a great partnership with our patients. It is the legacy that our dentist inherited from his mentor dentist and we desire to keep that as a cornerstone of who we are as a practice. We want to work hard to earn your trust, to know you as an individual, and to provide the best oral health care possible within the framework of your overall health. We solidly believe the longer we know our patients and see them on a regular basis, the better we get at caring for their individual needs… even preventatively! We love the wonderful families in this community, and we are always excited about meeting new patients.
We are looking for just the right individual to support our front office team; ideally this is an individual who has a background that includes dental assisting so that they understand both the clinical terms used in explaining treatment to patients, as well as the firsthand knowledge of how dental appointments are timed and how they typically sequence. Additionally, having at least 2 years experience with Dentrix, general understanding of how to use our appointment reminder system (Lighthouse), understanding basic scheduling principles for both hygiene and restorative, familiarity with insurance verification, ability to post payments, collect patient portions, and excellent telephone skills. Relationships with our patients are important, and so a high level of emotional intelligence is required to meet the patient’s expectations with excellent customer service, while still staying within our overall business framework. . We also would expect an openness and teachability to learning our office systems, (including our scheduling templates that are heavily influenced by Spear principles) and applying constructive feedback during the onboarding process. We have a fun and supportive team who value honesty, hard work, good attendance, focus and efficiency while on the job, and at the same time have a common goal of being able to disengage from work at the end of the day to spend time with family, friends, pets and hobbies that help keep the work/life balance in check.
Bonus: We do an end of year bonus based on production goals
401K: Yes, after 1 year
Medical/Dental Insurance: Yes, after 90 day review, benefit package includes medical insurance.
Paid Time Off: 1 week after 1 year, 2 weeks after 2 years, 3 weeks after 5 years.
Other Benefits: Sick pay follows WA sick pay-earned one hour for every 40 worked, 6 paid holidays.
Number of Dentists: 2
Number of Registered Dental Hygienists: 3
Number of Assistants: 3
Number of Front Office Staff: 3
Number of Sterilization Techs: 1
Work Schedule: Monday-Thursday, hours 6:30-4:00. One hour lunch 12-1.
Years Experience Required: Ideally 2 years+ experience
Required Skills: Familiarity with Dentrix, Lighthouse, Block/Template Scheduling, Insurance Verification, Ability to Check Patients In and Out, Send Claims, Telephone Skills
Other Requirements: Ideal to have assisting background, understanding of clinical dentistry
About Dental Professionals
There are many ways to work with us!
Full-time Flexible: You can qualify to be our full-time employee and we’ll provide you with a competitive pay and benefits package! YOU DECIDE YOUR SCHEDULE. Work when YOU want and as much as you want. You can have the flexibility to work around YOUR life, rather than trying to fit in life around your work schedule.
Per Diem: Pick up an occasional shift whenever it fits your schedule, while you’re between jobs, or during an office closure.
Temp to Hire: Work per diem jobs while seeking a full-time position, in some cases as a working interview with a potential employer.
Direct Hire: We can help you find your next dream job with a new office!