Dental Receptionist/Scheduling Coordinator

Job Title: Scheduling Coordinator

Practice Overview: Our well-established dental office, centrally located in Downtown Seattle, takes pride in delivering exceptional patient care with a focus on teamwork, positivity, and professionalism. As an experienced and energetic team, we prioritize our patients' needs and aim to create a welcoming environment for both our team members and those we serve.

Job Description:

Qualifications:

• Minimum of 2 years of experience as a scheduling coordinator in a dental setting.


• Proficiency with Eaglesoft 20.10 is required.


• Strong multitasking skills with the ability to manage time and resources effectively.


• Excellent interpersonal skills for positive interactions with both team members and patients.


• Enthusiastic about continuous learning and personal skill development.

Position Details:

• Full-time position, working 5 days a week:
  
  
  
  • Monday to Thursday: 7:00 AM - 3:15 PM
  
  
  • Friday: 7:00 AM - 11:15 AM
  
  
  
  


• Immediate start preferred.

Responsibilities:

1. 
   

   Patient Interaction:

   
   
   
   
   • Greet patients warmly, serving as the friendly "face" of the office.
   
   
   • Create a positive and welcoming atmosphere for everyone entering the office.
   
   
   
   


2. 
   

   Hygiene Recall:

   
   
   
   
   • Manage and conduct recalls for hygiene appointments, ensuring patients are scheduled for routine check-ups.
   
   
   
   


3. 
   

   Office Schedule Management:

   
   
   
   
   • Effectively handle scheduling tasks, including rescheduling, cancellations, and appointment confirmations.
   
   
   • Strive to keep the schedule as full as possible, optimizing patient flow.
   
   
   
   


4. 
   

   Communication:

   
   
   
   
   • Answer phones and respond to patient text messages promptly and professionally.
   
   
   • Check office voicemail daily and address any inquiries or messages efficiently.
   
   
   
   


5. 
   

   Team Collaboration:

   
   
   
   
   • Collaborate with the dental team to coordinate schedules and ensure seamless patient care.
   
   
   • Maintain open and positive communication with team members.
   
   
   
   

Key Attributes:

• Strong organizational skills and attention to detail.


• Positive and friendly demeanor.


• Proactive approach to problem-solving.


• Adaptable to a dynamic and fast-paced work environment.

If you are a motivated and experienced Scheduling Coordinator who aligns with our values of patient-centric care, teamwork, and professionalism, we invite you to join our vibrant team. Your role as the "face" of our office is crucial in ensuring a positive experience for our patients and contributing to the overall success of our practice. Immediate availability is highly desirable.

Compensation/Benefits:

Pay Range: $28.00 to $30.00

Bonus: No

401K: Yes

Medical: Yes

Dental Insurance: No 

Paid Time Off: Vacation Pay and Holiday Pay

Other Benefits: Parking/Orca Card

Staff Details:

Number of Dentists: 1

Number of Registered Dental Hygienists: 3

Number of Assistants: 1

Number of Front Office Staff: 2

Number of Sterilization Techs: 0

Requirements:                                                                 

Work Schedule: Monday through Thursday, 6:45 am to 3 pm, and Friday, 6:45 am to 11:15 am.

Years Experience: 2

Required Skills: 

 • Familiar with Eaglesoft 20.10, required

• Greet patients with a smile and positive energy - be the "face" of the office
• Recall for hygiene
• Manage office schedule - reschedules, cancellations, appointment confirmations, keeping our schedule as full as possible!
• Answering phones and texting patients, checking office voicemail daily required: 2

About Dental Professionals

There are many ways to work with us!

Full-time Flexible: You can qualify as our full-time employee, and we’ll provide you with a competitive pay and benefits package! YOU DECIDE YOUR SCHEDULE. Work when YOU want and as much as you want. You can have the flexibility to work around YOUR life rather than trying to fit in life around your work schedule.

Per Diem: Pick up an occasional shift whenever it fits your schedule, while you’re between jobs, or during an office closure.

Temp to Hire: Work per diem jobs while seeking a full-time position, sometimes as a working interview with a potential employer.

Direct Hire: We can help you find your next dream job with a new office!